Managing Patient Complaints
Presented by Tonya Miller
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Nonfinancial: Tonya Miller has no competing nonfinancial interests or relationships with regard to the content presented in this course.
Video Runtime: 13 Minutes, Learning Assessments: 1 Minute
This course explains the benefits of complaint management and the steps to take for successful complaint management in healthcare delivery.
This course explains the benefits of complaint management and the steps to take for successful complaint management in healthcare delivery.
Meet your instructor
Tonya Miller
Tonya Miller, a national speaker, author, and founder of TYM Coaching, is deeply committed to personal growth and developing strong leaders. With over 25 years of executive leadership skills and a Ph.D. in Leadership Studies, Tonya combines real-world experience with academic expertise. She tailors her coaching programs to…
